Privacy Policy

INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we provide information on how your personal data is handled when using our website. Personal data refers to all data that can be used to personally identify you.

1.2

The party responsible for data processing on this website under the terms of the General Data Protection Regulation (GDPR) is Olivia’s Closet. The responsible party for the processing of personal data is the individual or legal entity that determines the purposes and means of processing personal data, either alone or jointly with others.

1.3

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries sent to the responsible party). You can recognize an encrypted connection by the string "https://" and the lock icon in your browser's address bar.

In addition, no automated decision-making or profiling takes place which produces legal effects or similarly significantly affects you, as meant in Art. 22 GDPR.


DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, i.e., without registering or otherwise providing us with information, we collect only the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data necessary for technical reasons to display the website:

  • The website visited

  • Date and time of access

  • The amount of data sent in bytes

  • The source/referrer from which you accessed the page

  • Browser used

  • Operating system used

  • IP address (if applicable: anonymized)

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

This data is not shared or used in any other way. However, we reserve the right to review server log files later if there are specific indications of unlawful use.


COOKIES

To make visiting our website more attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are small text files stored on your device.

Some cookies are deleted at the end of your browser session (session cookies). Other cookies remain on your device and allow us or partner companies to recognize your browser on your next visit (persistent cookies).

Cookies collect and process specific user information such as browser and location data and IP addresses.

Some cookies simplify processes, such as storing items in a shopping cart for later visits.

Processing is carried out in accordance with:

  • Art. 6(1)(b) GDPR for contract performance

  • Art. 6(1)(f) GDPR for legitimate interest in website functionality

You can configure your browser to notify you about cookies and decide whether to accept them.

If cookies are disabled, some features of the website may be limited.


CONTACTING US

When you contact us (for example via email), personal data is collected.

This data is used exclusively to respond to your inquiry and for technical administration.

The legal basis for processing is Art. 6(1)(f) GDPR.

If the contact relates to a contract, the legal basis is Art. 6(1)(b) GDPR.

Your data will be deleted once your inquiry has been resolved, unless legal retention obligations apply.


DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

In accordance with Art. 6(1)(b) GDPR, personal data is collected and processed when you provide it for contract execution or when opening a customer account.

The data collected is visible in the respective input forms.

You can delete your customer account at any time by contacting us.

After completion of the contract or deletion of your account, your data will be deleted after the statutory retention periods.


USE OF YOUR DATA FOR DIRECT MARKETING

Email Newsletter

If you subscribe to our newsletter, we will send you information about offers.

Only your email address is required.

We use the double opt-in procedure, meaning you must confirm your subscription.

You can unsubscribe at any time via the link in the newsletter.


DATA PROCESSING FOR ORDER PROCESSING

Your personal data will be passed to shipping companies if required for delivery.

Payment data will be forwarded to the payment provider for payment processing.

Legal basis: Art. 6(1)(b) GDPR


PAYMENT SERVICE PROVIDERS

PayPal

If you choose PayPal as a payment method, your payment data will be transmitted to:

PayPal (Europe) S.a.r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

Processing takes place according to Art. 6(1)(b) GDPR.

For more information see the PayPal privacy policy.


REVIEW REMINDER

We may send a one-time email reminder asking you to review your purchase if you gave consent.

Legal basis: Art. 6(1)(a) GDPR


SOCIAL MEDIA PLUGINS

Our website may use social plugins from:

  • Facebook

  • Google

  • Instagram

These plugins are integrated using the Shariff solution, which prevents automatic data transmission when visiting our website.

Data is only transferred when you actively click the button.


ONLINE MARKETING

Our website may use online marketing tools such as:

  • Google Ads

  • Google Analytics

  • Facebook Pixel

  • Remarketing services

These tools help us measure advertising effectiveness and improve marketing.


RIGHTS OF THE DATA SUBJECT

You have the following rights under GDPR:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to withdraw consent (Art. 7 GDPR)

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)


RIGHT TO OBJECT

If we process your personal data based on legitimate interests, you have the right to object at any time.

If data is processed for direct marketing, you can object at any time and we will stop using your data for marketing.


RETENTION PERIOD OF PERSONAL DATA

Personal data is stored according to legal retention periods.

After these periods expire, the data will be deleted unless further storage is required for contract fulfillment.


CONTACT

If you have questions about this Privacy Policy or your personal data, you can contact us at:

info@olivia-closet.com